Frequently Asked Questions
What should I consider when buying outdoor furniture?
When choosing outdoor furniture, consider how you plan to use the space, how many people you want to seat, the size of your patio or deck, and your local climate. Selecting furniture that fits your space and is made from materials suited to your environment will help ensure long-lasting comfort and durability.
How do I clean my outdoor furniture and cushions?
Regular cleaning helps keep your outdoor furniture looking its best. Care instructions vary by material and fabric, so we recommend referring to our Materials and Maintenance Page for the best cleaning and care practices.
What kind of warranty do you offer?
Warranty coverage varies by manufacturer and product type. For complete details about warranty terms and coverage, please visit our Warranty Information Page.
How long should outdoor furniture last?
High-quality outdoor furniture can typically last 5–15 years or more, depending on the materials, climate conditions, and level of care. Routine cleaning, using protective covers, and storing furniture during the winter months can help extend its lifespan.
What patio furniture works best in coastal environments?
Coastal climates require furniture that can withstand salt air, strong sun, humidity, and rain. We recommend durable materials such as HDPE, powder-coated aluminum, and resin wicker, which are designed to resist corrosion, fading, and moisture.
Why is premium outdoor furniture more expensive than budget furniture?
Premium outdoor furniture is made with higher-quality materials and stronger construction, such as powder-coated aluminum frames, teak, synthetic wicker, and marine-grade polymers. These materials are designed to withstand outdoor conditions and maintain their appearance for years, making them a better long-term investment compared to lower-quality budget furniture.
Can I purchase items directly from the showroom floor?
Yes. While we maintain inventory in our warehouse, many items can be purchased boxed or fully assembled. If you need something immediately, floor models may also be available for purchase.
Does your furniture come fully assembled?
Most furniture arrives partially assembled; however, we offer FREE assembly on all products picked up or delivered from our store. If you prefer to assemble the furniture yourself, manufacturer instructions are included with every product.
Do you offer delivery?
Yes. We offer delivery services to make transporting and setting up your new outdoor furniture easy and convenient. Please visit our Delivery Information Page for full details.
Can I order custom cushions?
Yes. In most cases, we can special order custom-sized cushions and a wide selection of fabrics to match your furniture and outdoor décor.
Can I special order furniture that isn’t in the store?
Yes. If the product is from one of the manufacturers we carry, we can usually special order it for you. Lead times typically range from 2–8 weeks, depending on the manufacturer and product availability.
Do you repair patio furniture or umbrellas?
In many cases, we can order replacement parts or perform minor repairs, particularly for umbrellas. If the repair requires additional service, we can often recommend a trusted service professional.
Will you match prices I find online?
While we cannot guarantee a match for every online price, we always strive to offer fair and competitive pricing on the premium outdoor furniture we carry.
Do you offer design help for outdoor spaces?
Yes. We offer FREE on-site design consultations to help you plan and furnish your outdoor space. Contact us or visit our showroom to schedule an appointment with our design team.
Are your products commercial grade?
Yes. Much of our furniture is commercial-rated and backed by manufacturer warranties. We also support commercial projects for multi-family communities, hotels, restaurants, and hospitality spaces, with special pricing, design assistance, and after-sale service available. If you are planning a commercial project, please contact our commercial sales rep.